Terms of Service
This website is operated by Hemma Herbs, a brand owned and operated by Alpha Ecom LLC (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website or services.
Use of Our Website
By using this website, you represent that you are legally capable of entering into a binding agreement and that you will use our website for lawful purposes only. You agree not to misuse the website or attempt to interfere with its security or functionality.
Products & Services
Hemma Herbs offers products for sale through its online store. All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to limit or refuse orders at our discretion.
Orders & Payments
By placing an order, you agree that:
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All information provided is accurate and complete
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You are authorized to use the selected payment method
Payments are processed securely through Shopify Payments and associated payment processors. We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.
Shipping & Delivery
Shipping and delivery timelines are provided as estimates and are outlined in our Shipping & Delivery Policy. Hemma Herbs is not responsible for delays caused by carriers, customs processing, or factors outside our control.
Returns & Refunds
Refunds, cancellations, and returns are governed by our Refunds & Returns Policy, which forms part of these Terms of Service. Please review that policy before making a purchase.
Pricing & Billing Errors
In the event of a pricing or typographical error, we reserve the right to cancel or adjust orders, even after an order has been submitted or payment has been processed. If payment has already been taken, a refund will be issued where applicable.
Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Hemma Herbs / Alpha Ecom LLC and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
Disclaimer
Our products and website content are provided “as is” and “as available.” We do not guarantee that the website will be uninterrupted or error-free. Any information provided on this website is for general informational purposes only.
Limitation of Liability
To the fullest extent permitted by law, Hemma Herbs and Alpha Ecom LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Indemnification
You agree to indemnify and hold harmless Hemma Herbs and Alpha Ecom LLC from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms of Service.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.
Contact Information
For any questions regarding these Terms of Service, please contact us at: